Aftercare and Maintenance Guide

Frames

  • Only wash frames with a soap and water solution
  • For stubborn stains on standard coloured frames use sparingly a non-abrasive PVCu liquid cleaner. May require buffing after.
  • For foiled products only use soap and water
  • Never use a cleaning product or solvent based product
  • Use a touch up pen for scratches
  • Ensure no sealant is disturbed in the cleaning process

Hardware

  • Only wash with a soap and water solution
  • Never use an abrasive cleaner
  • Re-lubricate after cleaning

Composite Door Cleaning

  • Clean as and when required but only use a soap and water solution
  • Only use a lint-free cloth and wipe dry after cleaning with a soft cloth
  • Never use abrasive cleaners or pads

Conservatory Roofs

  • Where roofs are concerned we do not advise accessing a roof unless you have the correct equipment to do so, scaffolding or suitable platform. The use of ladders can result in an unstable working platform and can result in personal injury and/or damage to the conservatory or guttering.

Guttering

  • Guttering must be kept free of debris at all times as this will restrict an efficient operation. Clearing debris is not under warranty

Polycarbonate

  • Only wash with a soap and water solution
  • Do this on a regular basis to avoid long build ups off grime

Lubrication

  • All Locking systems require regular lubrication of one drop of a machine oil (3 in 1) on each pivot point. The excess being wiped away
  • Ensure the keeps are lubricated regularly
  • Ensure the friction hinges are lubricated and free from dirt and debris
  • Lightly lubricate the handles at the moving parts wiping away the excess

Sealing and Drainage

  • Ensure all drainage slots are cleaned and free of dirt and debris
  • Periodically check that there is a seal between the frame and brickwork.
  • Please be aware that discoloration of the sealant is a natural occurrence and cannot be avoided

Self Cleaning Glass

  • Do not use abrasive or solvent cleaners on the external glazing surfaces
  • Clean with warm soapy water and a soft cloth

Condensation

See accompanying sheets

For further information

https://www.ggf.org.uk/wp-content/uploads/_pda/2018/06/50.1-Condensation-Some-causes-some-advice.pdf

Glazing

All glazed units are liable to imperfections in the manufacturing process as these cannot be avoided even in the most controlled processes.  These are considered as acceptable in all of the industry standards in relation to the manufacture of glazed units.

Below is the extract from The Glass and Glazing Federation which confirms the industry standard

  • Transparent glass used in the manufacture of double glazed units is identical to that used in traditional single glazing and will, therefore, have a similar level of quality.
  • Both panes of the double glazed unit shall be viewed from the room side, standing at a distance of 2 metres (6’6″) in natural daylight and not in direct sunlight. The area to be viewed is the normal vision area, with the exception of a 50mm(2″) wide band around the perimeter of the unit
  • Flat transparent glass shall be deemed acceptable if the following phenomenon are neither obtrusive nor bunched:
  1. Totally enclosed seeds
  2. Bubbles or blisters
  3. Hairlines or blobs
  4. Fine scratches, not more than 25mm (1″) long
  5. More embedded particles
  • Obtrusiveness of blemishes shall be judged by looking through the glass and not at it, under normal lighting conditions as described in point 2.

Your installer has used only the highest quality float glass available, whether laminated, toughened or annealed, which conforms to the requirements of BS6262. Double and triple glazed units produced to BS7513 conform to the highest manufacturing standards and the most uncompromising quality control and inspection routines. Patterned glass originates in very large sheets and due to spacing repetition, centralisation of any design in a specific window cannot be guaranteed.

Taken from the Glass and Glazing Federation.

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